Training

Based in Nottingham (UK), Ben delivers training to our site users across Europe. He believes that training is the key factor in ensuring our users feel empowered and comfortable using our products, while maximizing return on investment for sponsors and CROs.

Ben is passionate about speaking to our site users and guiding them through Greenphire’s suite of products. “I take true joy in enabling users to have the ‘lightbulb’ moment when they understand a key area or concept in the Greenphire applications.”

Lacey Kuberiet is the Manager of Product Training at Greenphire. She is responsible for leading a team of product trainers focusing on ensuring sites, sponsors, and CROs understand how to utilize Greenphire’s product offerings. Lacey and her team have trained thousands of users, giving them a unique perspective into site and client needs. Prior to working on the Product Training team, Lacey worked as a Site Relationship Coordinator at Greenphire, aiding sites in the management and optimization of their ClinCard participant payment programs.

Before  joining Greenphire in 2018, Lacey worked in other customer success roles in the healthcare industry.

Monica is an In-Country Engagement Specialist (ICES) who joined Greenphire in April of 2022. Her previous experience also involves the clinical trials industry, regulatory research and site contracting and budget negotiations.

Now, part of the Client Experience Team, Monica manages the Spanish Market in terms of OUS interests aiming to build strong relationships with key sites, clients, and users in-country.

Having a legal background, she sustains a current working knowledge of local regulatory requirements, with focus on communicating any shifts, interpretations, or growing areas of pushback.