The Associate Contracts Analyst is responsible for generating budgets for key accounts within our commercial business, while continuously improving the proposal process and content. This individual will be involved from RFP to contract completion.
Career on Phire
Living the #GreenphireLife
At Greenphire, we live and breathe our company values every day—we’re Solving Problems, All In, As a Team, For a Purpose. Our employees say the fun, collaborative team culture is the reason they come to work every day. To learn more about what it’s like to work with us, check out our company culture page.
Comprehensive Employee Benefits
Greenphire employees enjoy an upbeat, entrepreneurial culture with a collaborative, empowering team and a comprehensive benefits package.
Current Job Openings
Greenphire is actively hiring for the positions below. Many departments are based in our corporate headquarters outside of Philadelphia, but as a global company, we also hire for various roles in Europe & around the world. If you don’t see an opening in your area, we encourage you to check back soon, or sign up for job alerts to be the first to know when a new position opens up!
The Accounts Receivable Customer Support Representative is a key member of Greenphire’s Accounting and Finance organization. This role is responsible for handling customer service calls and emails, internal requests, data entry, entry level collections and assisting other team members, as necessary.
The Customer Success Manager is responsible for the building and management of customer relationships while leading the customer to full adoption of our products. The Customer Success Manager plays a key role in developing strategic relationships with customers and demonstrating high NPS scores and expansion opportunities. This role involves the proactive engagement in day to day management of the account including strategic account planning and customer success issue resolution. The Customer Success Manager has a high attention to detail, strives for customer success and satisfaction, is articulate and credible, and metrics driven.
The Payment Operations Associate is responsible for assisting in the day-to-day operations and support of Greenphire’s ClinCard and eClinicalGPS programs, including promptly resolving time-sensitive inquiries and questions from internal stakeholders, external partners, and third-party service providers. Additional activities include custom card production setup, monitoring fraud notification alerts, researching and investigating transaction activities (escalating/reporting suspicious or fraudulent activity), providing dispute status updates, overseeing card inventory controls and user administration, aiding in escalated cardholder complaint research & investigation, executing compromised card action plans, data integrity issue remediation, Cardholder 1099 generation support, and administrative tasks.
The role of Product Owner acts as the liaison between product and development and is responsible for defining, prioritizing, and evaluating the work generated by agile scrum teams to ensure successful delivery of valuable features and functionality of the product. Works closely with the Product Manager and stakeholders to absorb and understand the ideas and concepts. Responsible for creating features & user stories that convey the expected outcome to development teams. The Product Owner has strong experience in collaborating with a diverse team. Plays an active role in mitigating impediments impacting successful team completion of release/sprint goals.