Privacy Policy

Data Privacy at Greenphire Inc.

At Greenphire Inc. (“Greenphire”) we are strongly committed to protecting your privacy.  This Privacy Policy is designed to answer your important questions about privacy, whether you are a visitor, registered user or otherwise participate in our core business services, you will want to know what information we collect about you, how we intend to use your information, what choices you have regarding how your information is used, how we protect it, how you can access your information to correct it, and how to contact us regarding your information.

This Privacy Policy applies to all visitors, users who register or are registered on one of Greenphire’s websites (http://www.greenphire.comhttp://clincard.comhttp://myclincard.com, or any successor or allied site (collectively the “Website” or “Site”)), and information entrusted to us by our clients and business partners in the delivery of our core business services. This Privacy Policy also includes Greenphire’s Cookie Policy and its US-EU and US-Swiss Privacy Shield Statement. 

The Information We Collect

The personal information we collect can be provided by you for several different reasons which are described below:

You can register to receive information on an automated, “alerts” basis. The type of information that you can register to receive on an automated basis includes general information about Greenphire, such as:

  • To inform you of news and presentations
  • To inform you of press releases
  • To contact you in connection with your registration or your use of the Site or our products or services
  • To contact you in response to your inquiries, comments, and suggestions
  • To contact you otherwise when necessary
  • For the specific purpose for which it was volunteered
  • To ask for your participation in brief surveys
  • To complete any other transaction you may perform

The personal information collected when you register to receive information on an automated basis is your email address. Each time you receive an automated email alert, you have the option of canceling your registration and removing your email from the database by simply clicking on the unsubscribe link at the bottom of each email alert message.

You may opt to provide us information about yourself if you are interested in an employment opportunity at Greenphire. The information requested from you will be based on your area of interest.

You can register to request customized information or support assistance. This information is generally collected on “Contact Us” forms where you can ask questions or request information. The personal information you provide on these forms may include your name, title, company name, address, contact telephone numbers, and email address.

You can choose to register to receive access to webcasts, periodic newsletters, or information on a specific Greenphire product or service. Generally, the personal information collected when you register to receive this type of information may include your name, title, company name, address, contact telephone numbers, and email address.

Greenphire may also collect information from or on behalf of our clients and business partners in the delivery of our core business services. If you are a client or business partner, it is your responsibility to ensure that all personally identifiable information provided to Greenphire by or on your behalf is collected in compliance with all applicable law, including providing all legally required notices and obtaining all legally required consents, approvals and authorizations.

Greenphire automatically collects information about the use of the Site through data collection tools such as cookies.

The Way We Use Information

We store the information you provide about yourself in a secure database in order to provide you with the information, products, and/or services you request. The information will be stored for as long as it is necessary and relevant for our operations, or as required by law, regulation, or contract, which may be for the lifetime of the database. Greenphire will not use or disclose any of your personally identifiable information, except to the extent reasonably necessary:

  • to provide you with the information, products, and/or services you request and provide additional updates;
  • if your information was provided by or on behalf of one of our clients, to provide the service for which our client has engaged us;
  • to protect the security and integrity of our Website and correct technical problems and malfunctions;
  • to protect our rights and property and the rights and property of others or to take precautions against liability;
  • to the extent required or permitted by law, including in response to a court order, subpoena, search warrant, law or regulation, as applicable.

In any case, if Greenphire provides your information to third parties such as clients for whom we work, bank affiliates, vendors, or to regulatory agencies; your information will always be protected under the terms of this Privacy Policy. Greenphire will not use your personally identifiable information provided to us online for purposes other than those described above without also providing you an opportunity to agree or otherwise limit such unrelated purposes. For example, if you provide your name, mailing address, telephone and email address and request more information about Greenphire’s services this information will be shared with appropriate Greenphire personnel to fulfill your request. Greenphire may send additional information from time to time that we believe may be relevant or of interest to you, but you will have the ability to opt-out of any additional correspondence. This information will not be shared with any outside third parties without your consent. Greenphire does not sell or distribute personal information for any purpose than those needed to execute payment service.

Greenphire may use non-identifying and aggregate information about the use of our Website to improve the navigation, content, and design of our site. Aggregate data is information we collect about a group or category of services or users from which individual user identities have been removed. In other words, no personal information is included in aggregate data. This Privacy Policy in no way restricts or limits our collection and use of aggregate data, and we may share aggregate data about our users with third parties for various purposes, including to help us better understand our customer needs and improve our services and for advertising and marketing purposes. This information may include, for example, the most and least requested pages and the number of users from the U.S. and other countries, among other things.

Please note that Greenphire will comply with any Lawful request to disclose personal information by public authorities, including to meet national security or law enforcement requirements.

Consent to Processing in the United States

The Site is owned and operated by Greenphire in the United States.  If you are visiting the Site from a country other than the United States, or otherwise sharing information with Greenphire, your communication with us will necessarily result in the transfer of information across international boundaries.  Additionally, depending on the reason your information has been provided to Greenphire, your information may be further transferred or accessed by authorized individuals worldwide where your personal data may be protected differently than in your own country, and may be subject to disclosure pursuant to legal procedures in such other country. While the legal level of protection for personal information is not the same in all countries, Greenphire will take the security measures described in this Privacy Policy. By using this Site, you consent to the collection, storage and processing of your information, in the United States and in any country to which we may transfer your information, in the course of our business operations.

Our Commitment To Data Security

The personal information you provide is stored in a secure electronic database that has access limited to only those who need to know your information. Greenphire employs reasonable precautions to prevent your personal information from loss, misuse, unauthorized access, disclosure, alteration or destruction. We also take reasonable steps to ensure your information is reliable for its intended use, accurate, complete and current. This is achieved by storing your information in a secure electronic database that has physical, electronic and supervisory procedures in place to protect your information. Greenphire also has a corporate policy in place that requires all personnel not to disclose personal information to any third party that is not entitled to have that information. However, it is not possible to guaranty the security or integrity of information you disclose online since a sufficiently powerful attack from an unauthorized third party could compromise your data.


A cookie is a small text file that a website saves on your computer or mobile device when you visit the site. Greenphire and our marketing partners, affiliates, and analytics or service providers use cookies and other technologies to ensure everyone who uses our Site has the best possible experience. When you use visit the Site, Greenphire or a third party may place a number of cookies in your browser.  Additionally, we receive IP addresses in the normal course of the operation of our Site. An IP address is a number assigned to you by your Internet service provider so you can access the Internet.

Greenphire may use cookies on the Site in order (a) to allow site visitors to personalize their experience, (b) to track a user session within a subscribed product, (c) to track and report website traffic and (d) support our promotional activities and website development.  Additionally, our Site may include third party social media features, such as the Facebook Like button and third party widgets, such as the ‘Share This’ button, or interactive mini-programs that run on our Site. These features may collect your IP address, which page you are visiting on our Site, and set a cookie to enable the feature to function properly. Your interaction with these features is governed by the privacy policy of the third party company providing it.

For example, the Site uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses cookies to help analyze how users use the site. The information generated by the cookies about your use of the Website (including your IP address) will be transmitted to and stored by Google under its privacy policies:

You can control and/or delete cookies as you wish. You may be able to modify your browser preferences to accept all cookies, to be notified when a cookie is set, or to reject all cookies. If you choose not to accept some or all cookies, certain Website features may not function properly. For example, you may not be able to use those functions of the Website that require registration. For details, see or contact us using the contact information below on “How to Contact Greenphire”.

Your Privacy Choices

It is important to know that you have choices regarding your personal information that is provided to Greenphire.  This section describes the mechanisms by which you can control certain uses and disclosures of your data.

Access Or Correct Your Information. You can exercise your rights to access your information at any time by contacting either (i) the medical staff from the study or (ii) Greenphire at  To protect your privacy and security, we will also take reasonable steps to verify your identity before updating or removing your information. Please be aware that Greenphire may not be able to comply with a request to amend or remove information that was provided by or on behalf of a client as part of our core business.  The information you provide us may be archived or stored periodically by us according to backup processes conducted in the ordinary course of business.  Information stored as part of this backup process will be deleted in due course on a regular schedule.

Accept or Reject Cookies. You can control and/or delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed, however as a result certain functions and conveniences of our Site may not work properly. See or contact Greenphire using the contact information below on “How to Contact Greenphire” for more detail.

Receive Marketing Communications. When you register on the Site or request information, you may request to receive email containing information about Greenphire that we think you might find useful, including promotions, announcements of new services and products, and newsletters on particular health topics. If you decide, at any time, that you no longer wish to receive these emails you may unsubscribe from our email list.

How your dispute or complaint may be resolved. Any questions, concerns or complaints regarding the use of your personal information should be directed to Greenphire using the contact information below on “How to Contact Greenphire”. Greenphire will attempt to resolve any dispute or complaint relating to the misuse or improper disclosure of personal information by investigating it in accordance with the principles contained in this Privacy Policy. Appropriate corrective and preventive action will be implemented and follow-up on such action will be conducted to verify that the expressed concern or complaint has been resolved. Disputes or complaints which cannot be resolved with mutual satisfaction may be resolved employing the services of the American Arbitration Association.

Our Commitment To Children’s Privacy

Protecting the privacy of the very young is especially important. For that reason, if you are under the age of majority in your place of residence, you may use the Services only with the consent of or under the supervision of your parent or legal guardian. Consistent with the requirements of the Children’s Online Privacy Protection Act (COPPA), if we learn that a child under age 13 has provided Personal Information to or through the Services without first receiving his or her parent’s verified consent, we will use that information only to respond directly to that child (or his or her parent or legal guardian) to inform the child that he or she cannot use the Services and subsequently we will dispose of such Personal Information in accordance with this Privacy Policy.

Links to Other Websites

The Website may contain links to other websites. You should carefully review the privacy policies and practices of other Web sites, as we cannot control or be responsible for their privacy practices.

Notice to California Residents – Your California Privacy Rights

Under California Civil Code Section 1798.83 California residents may request certain information about our disclosure of personal information during the prior calendar year to third parties for their direct marketing purposes. To make such a request, please write to us using the contact information below on “How to Contact Greenphire”.

How to Contact Greenphire Regarding Privacy Issues

In compliance with the Privacy Shield Principles, Greenphire commits to resolve complaints about our collection or use of your personal information.  Individuals with questions, concerns, or complaints regarding this Privacy Policy or the handling of your personal information should submit inquiries to:

Greenphire, Inc.
630 Allendale Road, Suite 250
King of Prussia, PA 19406

Changes to this Privacy Policy

This policy may be amended from time to time. Changes to this policy will be posted on the Website and we recommend that you periodically review this Privacy Policy to ensure you are aware of any changes made to it.

Greenphire US-EU Privacy Shield and US-Swiss Privacy Shield Statement

Greenphire complies with the EU-U.S. Privacy Shield Framework and Swiss-U.S. Privacy Shield Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information transferred from the European Union and Switzerland to the United States.  Greenphire has certified that it adheres to the Privacy Shield Principles of Notice, Choice, Accountability for Onward Transfer, Security, Data Integrity and Purpose Limitation, Access, and Recourse, Enforcement, and Liability.  If there is any conflict between the terms in this privacy policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern.  To learn more about the Privacy Shield program, and to view our certification, please visit

For personal data transferred from the EU or Switzerland, Greenphire remains responsible and liable under the Privacy Shield Principles if third-party agents that it engages to process the personal data on its behalf do so in a manner inconsistent with the Principles, unless Greenphire proves that it is not responsible for the event giving rise to the damage.

If you have any inquiries or complaints, contact us using the contact information above on “How to Contact Greenphire”. Under the Privacy Shield, any unresolved privacy complaints can be referred to an independent dispute resolution mechanism. We use the International Centre for Dispute Resolution®/American Arbitration Association®. If you feel that we have not satisfactorily addressed your complaint, you can visit the ICRD/AAA website at for more information on how to file a complaint. In some cases, you may be able to invoke binding arbitration. Greenphire is subject to the investigatory and enforcement powers of the Federal Trade Commission.

Greenphire has further committed to cooperate with the panel established by the EU data protection authorities (DPAs) and the Swiss Federal Data Protection and Information Commissioner (FDPIC) regarding unresolved Privacy Shield complaints concerning data transferred from the EU and Switzerland.

Applicable Law

This Privacy Policy will be construed under the laws of the Commonwealth of Pennsylvania, USA, without giving effect to any conflict of law provisions. You agree to submission of any dispute to the state and federal courts located in Philadelphia, PA, US.

Effective Date

This Privacy Policy became effective on: 03 January 2010 and was last updated on 12 June 2017.