Simplify Transportation for Better Participant Retention

How does having rideshare, reimbursement, and reporting all in one portal sound? 

Through our partnership with the Lyft ridesharing network, site coordinators can easily request rides for participants directly through the Patient Payment portal, increasing convenience and retention.

Client Testimonial: Real Benefits in Action

We sat down with Cheryl Zinar, Director of Clinical Research at MidLantic Urology, to explore how Greenphire’s rideshare integration with Lyft has improved patient convenience by removing financial and logistical barriers to participation in clinical trials.

Overcoming Financial & Logistical Patient Burdens

Clinical trials often impose significant burdens on participants, leading to high dropout rates. Greenphire’s rideshare integration addresses these issues head-on by providing simple, real-time transportation solutions through our Patient Payments portal.

This integration eliminates out-of-pocket expenses and provides added patient convenience, ensuring a streamlined workflow for site staff and financial transparency for sponsors and CROs.

Simple Steps to Schedule a Ride — Easy as 1, 2, 3

  • 1
    Request a ride immediately or schedule one for later.
  • 2
    Enter ride details with a full audit trail.
  • 3
    Participant is picked up and dropped off at the clinic.

Why Choose Greenphire’s Rideshare Integration?

By integrating Lyft with Greenphire’s Patient Payment portal, you’ll simplify workflows for sites, enhance financial transparency for sponsors and CROs, and remove logistical burdens for participants, leading to more compassionate and efficient trials.

FEATURES

  • Curb-to-curb service
  • Ability to limit ride type and distance for financial control 
  • Detailed financial reporting, including individual ride costs 
  • Single login and familiar workflow for sites 
  • Blinded financial reports with no PII 
  • Dedicated support system for patient, site, CRO, & sponsor needs 

BENEFITS

  • No duplicate data entry 
  • Improved participant access to trials
  • Increased participation and retention 
  • Scalability for any size study 
  • Ability to reimburse for other transportation modes or expenses 
  • Single vendor contract, issuance fund, and invoicing process 
  • Enhanced financial visibility 

Get On Board

Ready to optimize the site and participant experience in your clinical trials with rideshare?

Get in touch with us to see our solutions in action.