Remove Financial Barriers to Patient Participation
Traditional participant payment methods are time-consuming, slow, and difficult to track, leaving you with frustrating delays, confusing complications, and a less than optimal participant experience. By removing risky manual processes and taking your financial visibility and engagement to a whole new level, Greenphire’s Patient Payments solution means GO.
Patient Payments Mean Measurable ROI
Combining an internationally accessible portal, flexible payment methods, and expert support, Greenphire’s globally adopted Patient Payments solution delivers:
-
15%
Increase in patient retention
-
20%
Reduction in admin work
-
$1M
In savings across a study
Get to Know Greenphire’s Patient Payments
With more than 20 million payments executed worldwide, Greenphire sets the industry standard in automating participant payments, delivering unmatched simplicity, security, and global reach.
All Payment Types for All Clinical Trials
Remove financial obstacles from patient participation through local currency payments in more than 100 countries.
Reimbursements
Reimburse patients for out-of-pocket expenses associated with study visits, including meals, mileage and parking
Stipends
Fixed payments for patients and/or caregivers to account for the time and expense associated with study participation
Data-Triggered Payments
Integrate with clinical platforms such as eCOA and ePRO to automatically trigger payments based on completed activity
Participant Preferred Payment Methods
Debit Card
Virtual Card
Bank Transfer
9 OUT OF 10 SITES RECOMMEND GREENPHIRE’S PATIENT PAYMENTS SOLUTION
Delivering Value For All Clinical Trial Stakeholders
Whether you are a sponsor, CRO, or independent research site, Greenphire’s Patient Payments solution improves your clinical trial performance with:
Patient Support
- Patient preferred modalities, including physical debit card,
- 24/7 in-market, local language and time zone support
- Mobile & Web application for account balance access and receipt submission
- Configurable text alerts and email reminders
Site Ease
- Fast payment workflow and easy-to-use portal
- Single Sign On and other eClinical integrations
- Live training + embedded Knowledge Center
- Tax management support
- Local and long-distance travel concierge
Sponsor Value
- Global coverage
- Robust reporting for financial control and transparency
- Integration with clinical data sources (EDC, IVRS, CTMS, etc.)
- Ensure tax and HIPAA compliance
- Comprehensive onboarding
What Patient Payments Can Do for Your Trial
Boost Patient Engagement & Retention
Keep participants on schedule and eliminate the financial hurdles that may prevent them from completing a clinical trial. Delivering participant payments immediately following a milestone or visit with interactive alerts has been proven to increase study retention and engagement.
Eliminate Manual Processes
Relieve the burdens of administrative tasks often associated with cash and checks, empowering sites to focus their time on research. Through a simplified workflow, site staff can execute secure payments with the click of a button. Time is saved and errors are reduced, resulting in a more efficient trial.
Gain Visibility & Control
Gain financial transparency with comprehensive reporting, including payment data, transactional history, program balance, study budget, 1099 IRS tax reporting, and more. Experience optimized cash flow as well as increased financial control and predictability.
Navigate Global Regulations
Maintain payment and reporting compliance while removing the risk of fraud. With Greenphire, payments can be executed in 100+ markets, along with the ability to support payment in 10 local currencies.
Patient Payments Means GO
Ready to automate participant payments for your clinical trial?
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