Clincierge is now part of the Greenphire family of patient support solutions

Greenphire and Clincierge have united to deliver the most comprehensive patient-focused solutions and services in the industry – helping you attract, support and retain more patients worldwide. 

With more than 30 years of combined experience our local travel coordinators, pre-paid arrangements and personalized concierge services are proven to simplify the patient journey and drive more successful trials.

Personalized Support Your Patients Deserve

With more than 90 Clincierge Coordinators in over 40 countries, patients and caregivers receive 1:1 support from an expert who speaks their native language and is familiar with local obstacles and requirements. 

From arranging personalized patient itineraries to handling receipts and reimbursements, our specialized and localized services ensure every patient need is met for the life of the trial. 

Streamlined Communication

In-Country, Native Speakers

Support for Patients & Caregivers

Single Point of Contact

Cognitive Disability Support

Mobility Disorder Support

“We want to thank you all for your tireless efforts which enabled us to dose the first patients in our study. Without your determination to overcome challenges, ability to problem-solve, and flexibility to meet our patient’s needs, we would not have been able to reach this momentous milestone!”

Comprehensive Travel, Logistics and Financial Services

Leverage our robust and flexible offerings coupled with a team of travel and patient support experts to help your studies run smoother.

  • Itinerary planning 
  • Air, car, & rail travel 
  • Hotel accommodations 
  • Long-term housing 
  • Relocation support 
  • Caregiver support 
  • 24/7 support
  • Stipends 
  • Micropayments (eDiary triggered) 
  • Meal reimbursements 
  • Incidental reimbursements 
  • Wage reimbursements 
  • Travel reimbursements 
  • Childcare reimbursements 
  • Cross-border support 
  • Telephonic interpretation 
  • In-person interpretation 
  • Document translation 
  • Passport support 
  • Visa assistance 
  • Repatriation 
  • Transfer personnel to participant
  • Chartered flights 
  • Sample shipment 
  • Wheelchair accessible vehicles 
  • Specialty car and van rentals

“Clincierge has been truly amazing to work with. I have zero suggestions for how to improve. My coordinator has been a lifesaver!”

Your Global Partner in Making Trial Participation Possible

Enhance your recruitment efforts with customized patient support services and achieve your retention goals. Together, we can deliver a better experience for your sites and patients.